Agent Echo

Listens to the voice

of the customer

Listens to the voice

of the customer

Automates call and query tagging across call centers,

voice agents, chatbots, and copilots

Automates call and query tagging across call centers, voice agents, chatbots, and copilots

Resolution rate

67%

Call Volume

823

Resolution Rate

78%

Wait Time

4 min

Agent Echo

Listens to the voice

of the customer

Automates call and query tagging across call centers,

voice agents, chatbots, and copilots

Resolution rate

67%

Call Volume

823

Resolution Rate

78%

Wait Time

4 min

Agent Echo Capabilities

Agent Echo Capabilities

Ingest and Analyze Calls

Process and analyze large volumes of call data through our user interface, SDK, or with our custom integrations.

PII Redaction

Ensure compliance and protect sensitive information by automatically detecting and redacting Personally Identifiable Information (PII) from call transcripts.

Automate Manual Call Tagging

Automate tagging of calls based on their context, topics, and intent. Save time and improve consistency across call records.

Drill Down Mode

Produce summaries, highlight critical issues, and recommend next actions for interactions, using our agents.

Are you a developer?

Are you a developer?

Learn about our SDK

Learn about our SDK

Start Uncovering

Turn the voice of your

customer into action

Start Uncovering

Turn the voice of your

customer into action

Start Uncovering

Turn the voice of your

customer into action

Privacy

Terms

© Copyright 2024, All Rights Reserved by Senso.ai Inc.

© Copyright 2024, All Rights Reserved by Senso.ai Inc.

Privacy

Terms

© Copyright 2024, All Rights Reserved by Senso.ai Inc.