Join CUCopilot to
Transform Your


Credit Union with
AI-Generated Insights

Join CUCopilot to
Transform Your


Credit Union with
AI-Generated Insights

The Senso Platform empowers your organization to improve content quality, operational efficiency, and member experience within weeks

The Senso Platform empowers your organization to improve content quality, operational efficiency, and member experience within weeks

  • Before using Senso, finding job aids, guides and policies was a challenge. Now, everything’s at our fingertips. Having this information be easily accessible has been imperative to support our staff and provide them the most current information.

    Whitney Hawks

    Vice President of Mortgage Operations

  • What sets the CUCopilot Session apart is its commitment to real-world application. These aren't just theoretical discussions – they're practical, actionable sessions that have directly contributed to our success in launching AI initiatives. The Senso team's dedication to our growth and understanding is evident in every session.

    Joey Rudisill

    Chief Information Officer

  • What impresses me most about Senso's AI is how it's helping us future-proof our credit union. We're not just keeping up with technology; we're leading the charge in innovation while making work efficient for our staff and enhancing the member experience.

    Steve O’Donnell

    Chief Financial Officer

  • With Senso, document retrieval is 12 times faster. This dramatically improves communication between our back-office and frontline teams, ultimately allowing us to serve our members better than ever before.

    Konrad Young

    Consumer Lending Servicing Specialist

  • Senso has been a great collaborative partner. Together, we evolve and transform ideas into impactful realities that we put into immediate use.

    Trudy McClain

    Senior Vice President, Retail Operations

  • What impresses me most about Senso's AI is how it's helping us future-proof our credit union. We're not just keeping up with technology; we're leading the charge in innovation while making work efficient for our staff and enhancing the member experience.

    Steve O’Donnell

    Chief Financial Officer

  • Before using Senso, finding job aids, guides and policies was a challenge. Now, everything’s at our fingertips. Having this information be easily accessible has been imperative to support our staff and provide them the most current information.

    Whitney Hawks

    Vice President of Mortgage Operations

  • With Senso, document retrieval is 12 times faster. This dramatically improves communication between our back-office and frontline teams, ultimately allowing us to serve our members better than ever before.

    Konrad Young

    Consumer Lending Servicing Specialist

  • Senso has been a great collaborative partner. Together, we evolve and transform ideas into impactful realities that we put into immediate use.

    Trudy McClain

    Senior Vice President, Retail Operations

  • What sets the CUCopilot Session apart is its commitment to real-world application. These aren't just theoretical discussions they're practical, actionable sessions that have directly contributed to our success in launching AI initiatives. The Senso team's dedication to our growth and understanding is evident in every session.

    Joey Rudisill

    Chief Information Officer

  • Before using Senso, finding job aids, guides and policies was a challenge. Now, everything’s at our fingertips. Having this information be easily accessible has been imperative to support our staff and provide them the most current information.

    Whitney Hawks

    Vice President of Mortgage Operations

  • What sets the CUCopilot Session apart is its commitment to real-world application. These aren't just theoretical discussions – they're practical, actionable sessions that have directly contributed to our success in launching AI initiatives. The Senso team's dedication to our growth and understanding is evident in every session.

    Joey Rudisill

    Chief Information Officer

  • What impresses me most about Senso's AI is how it's helping us future-proof our credit union. We're not just keeping up with technology; we're leading the charge in innovation while making work efficient for our staff and enhancing the member experience.

    Steve O’Donnell

    Chief Financial Officer

  • With Senso, document retrieval is 12 times faster. This dramatically improves communication between our back-office and frontline teams, ultimately allowing us to serve our members better than ever before.

    Konrad Young

    Consumer Lending Servicing Specialist

  • Senso has been a great collaborative partner. Together, we evolve and transform ideas into impactful realities that we put into immediate use.

    Trudy McClain

    Senior Vice President, Retail Operations

  • What impresses me most about Senso's AI is how it's helping us future-proof our credit union. We're not just keeping up with technology; we're leading the charge in innovation while making work efficient for our staff and enhancing the member experience.

    Steve O’Donnell

    Chief Financial Officer

  • Before using Senso, finding job aids, guides and policies was a challenge. Now, everything’s at our fingertips. Having this information be easily accessible has been imperative to support our staff and provide them the most current information.

    Whitney Hawks

    Vice President of Mortgage Operations

  • With Senso, document retrieval is 12 times faster. This dramatically improves communication between our back-office and frontline teams, ultimately allowing us to serve our members better than ever before.

    Konrad Young

    Consumer Lending Servicing Specialist

  • Senso has been a great collaborative partner. Together, we evolve and transform ideas into impactful realities that we put into immediate use.

    Trudy McClain

    Senior Vice President, Retail Operations

  • What sets the CUCopilot Session apart is its commitment to real-world application. These aren't just theoretical discussions they're practical, actionable sessions that have directly contributed to our success in launching AI initiatives. The Senso team's dedication to our growth and understanding is evident in every session.

    Joey Rudisill

    Chief Information Officer

Trusted by

Benefits of Joining

Benefits of Joining

Achieve Operational Excellence

• Standardize policies, procedures, and user guides



• Standardize policies, procedures, and user guides



• Improve content quality and reduce wait time by 5x

• Improve content quality and reduce wait time by 5x

• Reduce call time by deflecting to self-serve channels

• Reduce call time by deflecting to self-serve channels

Build Expert Knowledge

• Train your staff to become experts in using AI



• Train your staff to become experts in using AI



• Access a network of intelligence consolidated

from industry experts



• Access a network of intelligence consolidated

from industry experts



• Identify document and process gaps via the
voice of the member

• Identify document and process gaps via the
voice of the member

Collaborate with Leaders

• Connect with forward- thinking credit unions
leveraging Al for optimal efficiency

• Connect with forward- thinking credit unions
leveraging Al for optimal efficiency

• Stay ahead of the curve in the rapidly

evolving industry landscape



• Stay ahead of the curve in the rapidly

evolving industry landscape



• Benefit from a growing knowledge

base built for credit unions, by credit unions

• Benefit from a growing knowledge

base built for credit unions, by credit unions

How It Works - 3 Simple Steps

How It Works - 3 Simple Steps

01

Ingest Raw Data

Ingest policies, procedures,

and member interactions

02

Discover Opportunities

Identify proven ways to improve efficiency and experience

03

Deliver ROI

Track key metrics to improve credit union operations

  • Before using Senso, finding job aids, guides and policies was a challenge. Now, everything’s at our fingertips. Having this information be easily accessible has been imperative to support our staff and provide them the most current information.

    Whitney Hawks

    Vice President of Mortgage
    Operations

  • What sets the CUCopilot Session apart is its commitment to real-world application. These aren't just theoretical discussions – they're practical, actionable sessions that have directly contributed to our success in launching AI initiatives. The Senso team's dedication to our growth and understanding is evident in every session.

    Joey Rudisill

    Chief Information Officer

  • What impresses me most about Senso's AI is how it's helping us future-proof our credit union. We're not just keeping up with technology; we're leading the charge in innovation while making work efficient for our staff and enhancing the member experience.

    Steve O’Donnell

    Chief Financial Officer

  • With Senso, document retrieval is 12 times faster. This dramatically improves communication between our back-office and frontline teams, ultimately allowing us to serve our members better than ever before.

    Konrad Young

    Consumer Lending Servicing Specialist

  • Senso has been a great collaborative partner. Together, we evolve and transform ideas into impactful realities that we put into immediate use.

    Trudy McClain

    Senior Vice President, Retail Operations

  • Senso is transforming how we handle member queries. Our pilot is proving that our staff can now provide answers within seconds, not minutes – a game-changer for member satisfaction. Team members are requesting to join the pilot, and we are excited to launch Senso  to all of TruStone.

    Lisamarie Meyer

    Senior Vice President, Director
    of Minnesota Branches

  • The continuous improvement CUCopilot brings to our documentation has been invaluable.  We're not just keeping up; we're setting the pace for operational excellence.

    Gary Jeter

    EVP and CTO

  • What sets the CUCopilot Session apart is its commitment to real-world application. These aren't just theoretical discussions – they're practical, actionable sessions that have directly contributed to our success in launching AI initiatives. The Senso team's dedication to our growth and understanding is evident in every session.

    Joey Rudisill

    Chief Information Officer

  • Senso has been a great collaborative partner. Together, we evolve and transform ideas into impactful realities that we put into immediate use.

    Trudy McClain

    Senior Vice President, Retail Operations

  • Before using Senso, finding job aids, guides and policies was a challenge. Now, everything’s at our fingertips. Having this information be easily accessible has been imperative to support our staff and provide them the most current information.

    Whitney Hawks

    Vice President of Mortgage Operations

  • What impresses me most about Senso's AI is how it's helping us future-proof our credit union. We're not just keeping up with technology; we're leading the charge in innovation while making work efficient for our staff and enhancing the member experience.

    Steve O’Donnell

    Chief Financial Officer

  • With Senso, document retrieval is 12 times faster. This dramatically improves communication between our back-office and frontline teams, ultimately allowing us to serve our members better than ever before.

    Konrad Young

    Consumer Lending Servicing Specialist

  • The continuous improvement CUCopilot brings to our documentation has been invaluable.  We're not just keeping up; we're setting the pace for operational excellence.

    Gary Jeter

    EVP and CTO

  • Senso is transforming how we handle member queries. Our pilot is proving that our staff can now provide answers within seconds, not minutes – a game-changer for member satisfaction. Team members are requesting to join the pilot, and we are excited to launch Senso  to all of TruStone.

    Lisamarie Meyer

    Senior Vice President, Director of Minnesota Branches

  • What sets the CUCopilot Session apart is its commitment to real-world application. These aren't just theoretical discussions – they're practical, actionable sessions that have directly contributed to our success in launching AI initiatives. The Senso team's dedication to our growth and understanding is evident in every session.

    Joey Rudisill

    Chief Information Officer

  • Senso has been a great collaborative partner. Together, we evolve and transform ideas into impactful realities that we put into immediate use.

    Trudy McClain

    Senior Vice President, Retail Operations

  • Before using Senso, finding job aids, guides and policies was a challenge. Now, everything’s at our fingertips. Having this information be easily accessible has been imperative to support our staff and provide them the most current information.

    Whitney Hawks

    Vice President of Mortgage Operations

  • What impresses me most about Senso's AI is how it's helping us future-proof our credit union. We're not just keeping up with technology; we're leading the charge in innovation while making work efficient for our staff and enhancing the member experience.

    Steve O’Donnell

    Chief Financial Officer

  • With Senso, document retrieval is 12 times faster. This dramatically improves communication between our back-office and frontline teams, ultimately allowing us to serve our members better than ever before.

    Konrad Young

    Consumer Lending Servicing Specialist

  • The continuous improvement CUCopilot brings to our documentation has been invaluable.  We're not just keeping up; we're setting the pace for operational excellence.

    Gary Jeter

    EVP and CTO

  • Senso is transforming how we handle member queries. Our pilot is proving that our staff can now provide answers within seconds, not minutes – a game-changer for member satisfaction. Team members are requesting to join the pilot, and we are excited to launch Senso  to all of TruStone.

    Lisamarie Meyer

    Senior Vice President, Director of Minnesota Branches