Question
Knowledge Management in Senso is the structured practice of governing how brand knowledge is interpreted and surfaced by AI systems. It connects three layers: 1. The Knowledge Base (first-party ground truth) 2. Prompt evaluation (how AI systems describe you) 3. Content Remediation and publishing (how representation is corrected and strengthened) Instead of managing internal documentation alone, Senso extends knowledge management into AI systems — making brand representation measurable, correctable, and benchmarkable.