Login Issues

Login Issues

Credti card

Credti card

Emotions

Emotions

Loans

Loans

Backed by

Combinator

Backed by

Combinator

Improving "CSAT"

A Knowledge
Graph

For Leading Banks & CUs

For Leading Banks & CUs

Take action on insights which drive
efficiency and growth.

Take action on industry-specific insights which drive partnerships, efficiency, and growth.

Credit Card

SBA Lending

Indirect Onboarding

Login Issues

Login Issues

Loans

Credit Card

SBA Lending

Indirect Onboarding

Login Issues

Login Issues

Loans

Backed by

Combinator

Improving "CSAT"

For Leading Banks & CUs

Take action on insights which drive
efficiency and growth.

Credit Card

SBA Lending

Indirect Onboarding

Login Issues

Login Issues

Loans

Trusted by.. Proud to impact…

Trusted by.. Proud to impact…

Transform the way you drive efficiency and growth

Transform the way you drive efficiency and growth

Transform the way you drive efficiency and growth

89% Quality across policies, procedures, and user guides

Login Issues

SBA Lending

Indirect Onboarding

Emotion

89% Quality across policies, procedures, and user guides

Login Issues

SBA Lending

Indirect Onboarding

Emotion

01

01

Ingest Raw Data

Ingest policies, procedures,

and member interactions

02

02

Discover Opportunities

Identify proven ways to improve efficiency and experience

03

03

Deliver ROI

Track key metrics to improve credit union operations

Measure and benchmark your operations in real time against the industry to achieve top performance

Structured Knowledge for Streamlined Operations

Measure and benchmark your operations in real time against the industry to achieve top performance

Structured Knowledge for Streamlined Operations

Achieve top performance…


Senso’s platform transforms your unstructured policies into a cohesive format, empowering efficient loan approvals, operations, and staff training. Experience improved alignment and efficiency within weeks, tailored to industry standards

Identify Operational Gaps

Instantly identify discrepancies in policies, procedures, user guides, and SOPs


Discrepancies Found

Knowledgebase

Quality

Discrepancies

Login Issues

98%

5 found

SBA Lending

87%

3 found

Emotion

95%

3 found

Discrepancies Found

Quality

Discrepancies

Login Issues

98%

5 found

SBA Lending

87%

3 found

Emotion

95%

3 found

Discrepancies Found

Quality

Discrepancies

Login Issues

98%

5 found

SBA Lending

87%

3 found

Emotion

95%

3 found

Improve Staff Performance

Identify ways to improve CSAT, handle time, and resolution rates across sales and support channels

Quality of Policies and Procedures

82%

CSAT (Sentiment)

77%

Call Volume

Top 20%

Average Handle Time

4 Min

Resolution Rate

72%

Quality of Policies and Procedures

82%

CSAT (Sentiment)

77%

Call Volume

Top 20%

Average Handle Time

4 Min

Resolution Rate

72%

Quality of Policies and Procedures

82%

CSAT (Sentiment)

77%

Call Volume

Top 20%

Average Handle Time

4 Min

Resolution Rate

72%

Improve Knowledge Quality

Generate structured content to automate workflows and reduce mundane tasks

Multi-Agent Actions

Define and deploy agent with knowledge, script, and style to fill workflow gaps

Credit Card

Login Issues

Loan Inquiries

Emotion

New Account Openings

Credit Card

Login Issues

Loan Inquiries

Emotion

New Account Openings

Credit Card

Login Issues

Loan Inquiries

Emotion

New Account Openings

Success Stories

Find valuable insights instantly with a simple click. Dive into customer segments and custom details for a deeper understanding.

  • "Senso provides our Credit Union with the ability to understand member behavior in real-time, and the flexibility to provide many stakeholders across our organization with the insights they need to be more effective."

    Steve O'Donnell

    CFO at

  • "The continuous improvement

    Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence"

    Gary Jeter

    CTO at

  • "The continuous improvement

    Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence.

    Lisamarie Meyer

    SVP at

  • "Senso provides our Credit Union with the ability to understand member behavior in real-time, and the flexibility to provide many stakeholders across our organization with the insights they need to be more effective."

    Steve O'Donnell

    CFO at

  • "The continuous improvement

    Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence"

    Gary Jeter

    CTO at

  • "The continuous improvement

    Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence.

    Lisamarie Meyer

    SVP at

Are you a Credit Union? Learn more about the CUCopilot Network 

Insights & Resources

Listen to success stories narrated by product builders like you

Elevate Your Credit Union's

Elevate Your Credit Union's

Efficiency Today

A Knowledge
Graph

Schedule a demo to explore our AI-driven platform and

join innovative credit unions leveraging collaborative solutions

Take action on industry-specific insights which drive partnerships, efficiency, and growth.

Privacy

Terms

© Copyright 2024, All Rights Reserved by Senso.ai Inc.

Privacy

Terms

© Copyright 2024, All Rights Reserved by Senso.ai Inc.

© Copyright 2024, All Rights Reserved by Senso.ai Inc.