Login Issues
Login Issues
Credti card
Credti card
Emotions
Emotions
Loans
Loans
Backed by
Combinator
Backed by
Combinator
Improving "CSAT"
A Knowledge
Graph
For Leading Banks & CUs
For Leading Banks & CUs
Take action on insights which drive
efficiency and growth.
Take action on industry-specific insights which drive partnerships, efficiency, and growth.
Credit Card
SBA Lending
Indirect Onboarding
Login Issues
Login Issues
Loans
Credit Card
SBA Lending
Indirect Onboarding
Login Issues
Login Issues
Loans
Backed by
Combinator
Improving "CSAT"
For Leading Banks & CUs
Take action on insights which drive
efficiency and growth.
Credit Card
SBA Lending
Indirect Onboarding
Login Issues
Login Issues
Loans
Trusted by.. Proud to impact…
Trusted by.. Proud to impact…
Transform the way you drive efficiency and growth
Transform the way you drive efficiency and growth
Transform the way you drive efficiency and growth
92% Quality across policies, procedures, and user guides
Login Issues
SBA Lending
Indirect Onboarding
Emotion
92% Quality across policies, procedures, and user guides
Login Issues
SBA Lending
Indirect Onboarding
Emotion
01
01
Ingest Raw Data
Ingest policies, procedures,
and member interactions
02
02
Discover Opportunities
Identify proven ways to improve efficiency and experience
03
03
Deliver ROI
Track key metrics to improve credit union operations
Measure and benchmark your operations in real time against the industry to achieve top performance
Structured Knowledge for Streamlined Operations
Measure and benchmark your operations in real time against the industry to achieve top performance
Structured Knowledge for Streamlined Operations
Achieve top performance…
Senso’s platform transforms your unstructured policies into a cohesive format, empowering efficient loan approvals, operations, and staff training. Experience improved alignment and efficiency within weeks, tailored to industry standards
Identify Operational Gaps
Instantly identify discrepancies in policies, procedures, user guides, and SOPs
Discrepancies Found
Knowledgebase
Quality
Discrepancies
Login Issues
98%
5 found
SBA Lending
87%
3 found
Emotion
95%
3 found
Discrepancies Found
Quality
Discrepancies
Login Issues
98%
5 found
SBA Lending
87%
3 found
Emotion
95%
3 found
Discrepancies Found
Quality
Discrepancies
Login Issues
98%
5 found
SBA Lending
87%
3 found
Emotion
95%
3 found
Improve Staff Performance
Identify ways to improve CSAT, handle time, and resolution rates across sales and support channels
Quality of Policies and Procedures
82%
CSAT (Sentiment)
77%
Call Volume
Top 20%
Average Handle Time
4 Min
Resolution Rate
72%
Quality of Policies and Procedures
82%
CSAT (Sentiment)
77%
Call Volume
Top 20%
Average Handle Time
4 Min
Resolution Rate
72%
Quality of Policies and Procedures
82%
CSAT (Sentiment)
77%
Call Volume
Top 20%
Average Handle Time
4 Min
Resolution Rate
72%
Improve Knowledge Quality
Generate structured content to automate workflows and reduce mundane tasks
Multi-Agent Actions
Define and deploy agent with knowledge, script, and style to fill workflow gaps
Credit Card
Login Issues
Loan Inquiries
Emotion
New Account Openings
Credit Card
Login Issues
Loan Inquiries
Emotion
New Account Openings
Credit Card
Login Issues
Loan Inquiries
Emotion
New Account Openings
Success Stories
Find valuable insights instantly with a simple click. Dive into customer segments and custom details for a deeper understanding.
"Senso provides our Credit Union with the ability to understand member behavior in real-time, and the flexibility to provide many stakeholders across our organization with the insights they need to be more effective."
Steve O'Donnell
CFO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence"
Gary Jeter
CTO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence.
Lisamarie Meyer
SVP at
"Senso provides our Credit Union with the ability to understand member behavior in real-time, and the flexibility to provide many stakeholders across our organization with the insights they need to be more effective."
Steve O'Donnell
CFO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence"
Gary Jeter
CTO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence.
Lisamarie Meyer
SVP at
"Senso provides our Credit Union with the ability to understand member behavior in real-time, and the flexibility to provide many stakeholders across our organization with the insights they need to be more effective."
Steve O'Donnell
CFO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence"
Gary Jeter
CTO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence.
Lisamarie Meyer
SVP at
"Senso provides our Credit Union with the ability to understand member behavior in real-time, and the flexibility to provide many stakeholders across our organization with the insights they need to be more effective."
Steve O'Donnell
CFO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence"
Gary Jeter
CTO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence.
Lisamarie Meyer
SVP at
"Senso provides our Credit Union with the ability to understand member behavior in real-time, and the flexibility to provide many stakeholders across our organization with the insights they need to be more effective."
Steve O'Donnell
CFO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence"
Gary Jeter
CTO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence.
Lisamarie Meyer
SVP at
"Senso provides our Credit Union with the ability to understand member behavior in real-time, and the flexibility to provide many stakeholders across our organization with the insights they need to be more effective."
Steve O'Donnell
CFO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence"
Gary Jeter
CTO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence.
Lisamarie Meyer
SVP at
"Senso provides our Credit Union with the ability to understand member behavior in real-time, and the flexibility to provide many stakeholders across our organization with the insights they need to be more effective."
Steve O'Donnell
CFO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence"
Gary Jeter
CTO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence.
Lisamarie Meyer
SVP at
"Senso provides our Credit Union with the ability to understand member behavior in real-time, and the flexibility to provide many stakeholders across our organization with the insights they need to be more effective."
Steve O'Donnell
CFO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence"
Gary Jeter
CTO at
"The continuous improvement
Senso brings to our documentation has been invaluable. We're not just keeping up; we're setting the pace for operational excellence.
Lisamarie Meyer
SVP at
Are you a Credit Union? Learn more about the CUCopilot Network
Insights & Resources
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A Knowledge
Graph
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Take action on industry-specific insights which drive partnerships, efficiency, and growth.